Arts & Culture
Parks & Recreation
Transportation & Parking
San José Prepared
Doing Business With the City
Maps & Apps
Data & Demographics
Greening Your Business
Planning & Development
Start a Business
Small Business Resources
Tax Forms & Business Permits
Airport & Flight Information
Calendar of Events
City Hall Falcons
Experience San José
Places to Go
Things to Do
San José Culture
San José Sports
Social Media Center
Wickedly Fast Wi-Fi
Agendas & Minutes
Boards & Commissions
City Clerk's Office
City Manager's Office
Departments & Offices
Elections & Voting
Creeks, Rivers & Bay
Environmental Innovation Center
Gardening & Composting
Illegal Dumping & Litter
Parks & Trails
Recycling & Garbage
Regional Wastewater Facility
H? Tr? Cho Ngu?i B? L?t L?i
Recognition for our community
Departments & Offices
Departments & Offices I-O
San Jose Flood Relief Resources
San Jose Flood Relief Resources
The City and its partners have provided the resources below for flood victims
Loans for homeowners, renters, businesses and nonprofits
Flood damaged residents can receive low-interest, 30-year loans from the Small Business Administration; applications must occur by May 19. Residents can apply online at https://disasterloan.sba.gov/ela or in person at the 12th floor of City Hall.
Businesses can receive up to $2 million in loans for disaster relief
Homeowners can receive $200,000 for home repairs
Homeowners and renters can receive $40,000 for personal property
State loans with no interest also exist for very low income residents. For more information, contact the Housing Department at (408) 975-4440.
Returning to your flooded home checklist
We request all residents who return home look at the following checklists in three languages:
Food safety checklist
Please be careful with any foods that went unrefrigerated, and, when in doubt throw it out. See our infographics for more details in three languages:
Monday Feb. 27
Come anytime between 9:30 AM and 3 PM to help.
Wear heavy duty gloves, wear closed-toed (with
), preferably water-resistant shoes.
Senter and Needles
1650 Senter Rd
San José, CA, 95112
Volunteers will be sent to sites from the parking area after signing in and receiving a brief orientation. Thanks to Keep Coyote Creek Beautiful and South Bay Clean Creeks Coalition for their assistance in coordinating this volunteer effort!
Seven Trees Community Center
3590 Cas Drive, San Jose, CA 95111
Hosts at AirBnb have opened their doors to flood victims at no cost. Please contact
for more information.
Clothing and donation goods:
ddress: 359 N 4th St, San Jose, CA 95112
Phone:(408) 282-1165 Hours: 9am – 5pm, Daily
Free rides for flood victims
The ride-hailing app Lyft will provide $20 off rides for flood victims who need to go to work, get their medications or engage in other critical-need activities. Please contact
for the codes.
The City will pay for Yellow Cabs for San José flood victims who need transportation to and from the Local Assistance Center. Call 408-777-7777 account #1421.
Free pumps for flooded houses
The City has 15 pumps for public use. Please contact
for more information and to access the pumps.
Towing and Parking Enforcement
The SJPD will suspend parking enforcement for the duration of the emergency. Vehicle owners will not be charged for any towing related the to Coyote Creek flood. Owners can contact the Police Station Auto Desk by calling 408-277-4263 to determine where their vehicle is located.
Vehicle flood damage
Was your vehicle damaged in the flood? Please contact the San José Police Department's Auto Desk at 408-277-4263.
Donation of goods
Contact Mollie Tobias
(408) 535-3588 or
*Emergency Operations Center is asking people who would like to donate goods to work with the Salvation Army or Goodwill.
Local assistance center
This is a multi-agency support center to provide help and resources to residents and businesses affected by flooding. We'll help you connect with:
Social services, including food assistance
Housing services and tenant/landlord questions and concerns
Replacing DMV documents
Filing for losses
And more—agencies including:
County Department of Eligibility and Benefits Services
County Department of Aging and Adult Services
San Jose Office of Economic Development
San Jose Housing Department
State Contractors Licensing Board
Department of Motor Vehicles (DMV)
Franchise Tax Board
This is a safe place for affected residents, regardless of immigration status, to receive resources. Read more
This information is available as a flyer in:
Sunday, February 26
9:00 a.m. to 4:00 p.m.
Monday, February 27 to Friday, March 3
8:00 a.m. to 6:00 p.m.
Saturday, March 4
9:00 a.m. to 4:00 p.m.
Shirakawa/Vietnamese American Community Center
2072 Lucretia Avenue, San José
The City of San José is paying for Yellow Cab service for those affected by the flood needing transportation to/from Local Assistance Center ONLY. Call 408-777-7777, mention account number 1421.
Servicio gratuito: caro de sitio al centro de asistencia local para afectados por inundación #sanjosefloods llame al 408-777-7777 cuenta1421
U-Haul Company of South Bay is offering
30 days of free self-storage to those impacted by the floods
Here’s a list of the 11 U-Haul locations participating:
U-Haul of Campbell
1266 White Oaks Road
Campbell, CA 95008
U-Haul Moving & Storage of Fremont
44511 S. Grimmer Blvd.
Fremont, CA 94538
U-Haul Moving & Storage of Thornton
4833 Thornton Ave.
Fremont, CA 94536
U-Haul of Mountain View
62 W. El Camino Real
Mountain View, CA 94040
U-Haul Moving & Storage of Redwood City
2200 El Camino Real
Redwood City, CA 94063
U-Haul at Curtner Ave.
705 Curtner Ave.
San Jose, CA 95125
U-Haul at Tully Road
2395 Senter Road
San Jose, CA 95112
U-Haul of Milpitas
2395 Oakland Road
San Jose, CA 95131
U-Haul Moving & Storage at The Alameda
1027 The Alameda
San Jose, CA 95126
U-Haul Moving & Storage of Santa Clara
2121 Laurelwood Road
Santa Clara, CA 95054
U-Haul of Sunnyvale
939 E. El Camino Real
Sunnyvale, CA 94086
Disposing hazardous waste
Call Santa Clara County Household Hazardous Program (408) 299-7300
Property assessment information
Any misfortune or calamity that was not the fault of the property owner or the party responsible for the taxes eligible for property tax relief under Section 170 of the California Revenue and Taxation Code under certain requirements.
Read more at the Santa Clara County Assessor's website
Rebuilding inspection fees and permits
The City will waive all permit and inspection fees for victims of the flood. Call the Permit Center for more information 408-535-3555.
Map of cleared and evacuated areas
Residents should not return to their homes until authorities determine that it is safe to do so.
North of 280 to West of 101
Cars towed in flooded areas
Was your car towed during the Coyote Creek Flood? Vehicle owners will not be charged tow fees, and will need to follow these simple steps to collect their vehicle:
Residents can visit the San Jose Police Department Auto Desk (201 West Mission Street) or call at (408) 277-4263.
Provide the vehicle's license plate number and the registered
The Auto Desk will run the license plate number to determine where the vehicle was towed
Alongi Tow, Century Tow, or Matos Tow.
Owner will then be able to make contact with the specific tow company for
of their vehicle.
Medication lost in the flood
Medications exposed to flood water are considered contaminated, and should not be used. To assist the 2017 San Jose flood evacuees with filling their lost medications, the Santa Clara County Pharmacy will make every attempt to provide a one-time fill of their prescriptions.
Spanish (Reemplazo de
Exposure to flood water
According to the Centers for Disease Control and Prevention (CDC), outbreaks of infectious diseases after a flood in the U.S. are very unusual. Exposure to flood water alone is not a reason to give tetanus-containing vaccine or any other vaccine. Read
for the most current information
200 E. Santa Clara St.
San José, CA 95113
408 535-3500 Main
408 294-9337 TTY
The City of San José
is committed to open and honest government and strives to consistently meet the community’s expectations by providing excellent service, in a positive and timely manner, and in the full view of the public.
Code of Ethics
Powered by CIVICPLUS
Access eWay from home
Employee Web Mail
Website Administrators Login